BIG FIVE TOURS & SAFARIS, LTD.
 ABOUT  INFORMATION  COUNTRIES  SAFARIS  EVENTS  TESTIMONIALS  CONTACT

For your convenience, we have compiled information and answers to some of the most common questions concerning Safari travel. We hope to be a great resource for you as you prepare for the adventure of a lifetime.

  • Best time to travel
  • Weather
  • Visa
  • Health Concerns
  • Clothing & Equipment
  • Transportation
  • Communication
  • Food & Drink
  • Language
  • Tipping & Porterage
  • Luggage
  • Currency & Exchange
  • Souvenirs
  • Insurance
  • Do's & Dont's
  • Mileage & Times
  • Liability/Responsibility
  • Terms & Conditions

    If you have any additional questions or concerns please send us an e-mail via our contact page.



    Best Time To Travel

    Many travelers ask, "When is the best time to travel?" But this is not easily answered because different reserves have different peak seasons for game viewing, even within the same country, and because climate and game viewing conditions vary from year to year.

    With that in mind, generally speaking, the dry months of July through October and mid-December through February are the best game viewing times in East Africa (Kenya, Tanzania and Uganda), when shorter grasses make animals easier to find. An exception to this would be the Serengeti where the migration of wildebeest and zebra occurs from November through June, centred around different sections of the reserve as the animals make their way north to Kenya’s Maasai Mara, where the migration generally peaks from July through August. Heavy annual rains fall from late-March through May in East Africa and are good for observing calving, and for fresh green appearance and dust-free conditions. Just after the rains, June and early December are beautifully green and dust free.

    In Southern Africa (Botswana, Namibia, Zimbabwe and South Africa), July through October is generally prime season, when animals flock to rivers and water holes in great concentrations. During the rainy season of November through March, animals are more dispersed among taller grass.   Back to Top



    Weather

    Although Kenya straddles the equator, the climate is mild and pleasant with sunny days and temperatures averaging 80ºF (27 C) during the day and 55ºF (13 C) at night.

    The coastal areas are humid and you have the annual long rains from March to June and the short rains in October and November. Southern Africa experiences all four seasons: Spring, Summer, Autumn and Winter.   Back to Top



    Visa

    Members of the Commonwealth countries & some other countries can get a visa on arrival. Please check before arrival with appropriate consulate in your country. All travelers must carry a valid passport! For any further please information contact bigfive@bigfiveafrica.com.   Back to Top



    Health Concerns

    Inoculation against Yellow Fever and Cholera are advisable but not mandatory, except for arrivals from Far East, Central America, South, Central and West Africa. It is imperative that anti–malarial prophylactics be taken before, during and after your visit. Changes of diet and water often cause mild stomach upsets, so a supply of anti-diarrhea pills is advisable. Do not drink tap water, but it is safe to use the water supplied in flasks in your hotel room and bottled mineral water is readily available. You can enroll in the Flying Doctors Society through Big Five. In the unlikely event that a medical emergency occurs whilst on safari, you will be flown to the nearest medical center.

    Some countries require Yellow Fever inoculation certificates for entry. Malaria protection is very important for travel to Africa, but because medical requirements and recommendations are itinerary–based and are subject to change. We urge every traveler to consult a physician specializing in travel medicine or the Centers for Disease Control in your country to obtain the most current information on requirements and recommendations about six weeks prior to traveling.

    All our travelers in East Africa are recommended to enroll for the Flying Doctor Services, which provides transport to the closest modern medical facility in the improbable event of a serious medical emergency in the bush. Check with your doctor to get the current recommendations and advice.   Back to Top



    Clothing & Equipment

    Clothes for safari should be light, comfortable and not too brightly colored. There is little or no requirement for anything formal. A light jacket or sweater may be needed in the evenings at higher altitudes. Comfortable walking shoes are an essential, as is a hat to keep off the sun, and sunglasses. Don’t forget a swimming costume for use at the lodge pools.

    Most people bring binoculars and/or cameras and video equipment with plenty of tape or film. Zoom or telephoto lenses are likely to be useful. Film is available at the lodges.

    Most of the better hotels and lodges will spray rooms and provide mosquito nets, but do bring your own insect repellent sprays.

    A flashlight is always useful.

    There will be no television or radio in most places, so you might want to bring a little shortwave radio or walkman if you want to keep up with world events or listen to some music.

    Remember that safari vehicles and light aircraft have tight limits on the size and weight of luggage carried. Depending on your itinerary, it may be possible to leave some luggage in your hotel in Nairobi for the duration of your safari.   Back to Top



    Transportation

    At Big Tours and Safaris we equip our vehicles to best suit your needs and make your journey comfortable and enjoyable. In addition the vehicles are driven by highly trained and experienced drivers/guides.

    Vehicles are equipped with:

  • Pop up roofs
  • Upgraded suspension and tires to handle the terrain
  • 7 seats
  • 2 way radios
  • Binoculars
  • Sand bags for photography
  • Cooler boxes
  • Bottle mineral water
  • Library on: Animals, birds, trees and a road map of Kenya   Back to Top



    Communication

    Big Five Tours and Safaris equips all of its safari vehicles with two way radios so that drivers can communicate with their base, each other and the lodges. Most lodges and hotels also have a telephone, however the service (particularly for overseas calls) is both erratic and expensive; a $50 minimum is not uncommon. More remote lodges and camps are likely to rely on radio for communications. Most game parks are now within cell phone range.   Back to Top



    Food & Drink

    It is generally recommended to drink only bottled mineral water which is readily available everywhere. There are no restrictions on the sale or consumption of alcoholic drinks in Kenya. A good selection of local beers and soft drinks are available everywhere and you will find a range of imported wines, beers and spirits in many places, although these can be expensive.

    The quality and value of food in Kenya is generally very good. We can cater for special meals on request.   Back to Top



    Language

    The official language of Kenya is Kiswahili. This is spoken and understood by the great majority of the population, many of whom also speak a tribal language. There is a wide usage and understanding of English, and virtually everyone the average tourist is likely to meet in the course of the safari will be fluent.

    General:

    Jambo "Hello"
    Habari Yako? "How are you?" (Singular)
    Habari Zenu? "How are you?" (Plural)
    Nzuri "Well"
    Asante "Thank you"
    Karibu "Welcome"
    Tafadhali "Please"
    Jina lako nani? "What is your name?"
    Jina langu ni... "My name is..."
    Hapana "No"
    Ndiyo "Yes"
    Kwaheri "Goodbye" (Singular)
    Kwaherini "Goodbye" (Plural)

    Animals:

    Ndege "Bird"
    Nyani "Baboon"
    Nyati "Buffalo"
    Mamba "Crocodile"
    Nodovu "Elephant"
    Twiga "Giraffe"
    Mbushi "Wildebeest"
    Kibok "Hippo"
    Fisi "Hyena"
    Kongoni "Hartebeest"
    Duma "Leopard"
    Chui "Cheetah"
    Simba "Lion"
    Kifaru "Rhino"
    Punda Milia "Zebra"

    Numbers:

    Moja "One"
    Mbili "Two"
    Tatu "Three"
    Nne "Four"
    Tano "Five"
    Sita "Six"
    Saba "Seven"
    Nane "Eight"
    Tisa "Nine"
    Kumi "Ten"
    Kumi na Moja "Eleven"
    Kumi na Mbili "Twelve"
    (etc. until Nineteen)
    Ishirini "Twenty"
    Thelathini "Thirty"
    Arubaini "Fourty"
    Hamsini "Fifty"
    Sitini "Sixty"
    Sabini "Seventy"
    Themanini "Eighty"
    Tisaini "Ninety"
    Mia Moja "One Hundred"
    Mia Mbili "Two Hundred"
    Elfu Moja "One Thousand"

    Food & Drink

    Chakula "Food"
    Chakula cha asubuhi "Breakfast" Chakula cha mchana "Lunch" Chakula cha jioni "Dinner" Maji "Water"   Back to Top



    Tipping & Porterage

    Although hotels and lodges include a service charge, it is customary to tip porters, waiters, taxi drivers and safari drivers/guides.   Back to Top



    Luggage

    One normal sized suitcase and an overnight bag is the usual baggage allowance on most safaris. On internal charter flights only 15 Kgs of baggage is allowed.

    Remember that safari vehicles and light aircraft have tight limits on the size and weight of luggage carried. Depending on your itinerary it may be possible to leave some luggage in your hotel in Nairobi for the duration of your safari.   Back to Top



    Currency & Exchange

    The local unit of currency is the Kenya Shilling, which these days is freely convertible within Kenya for the U.S. dollar and other currencies. There are numerous banks and bureaux de change in towns, and most lodges and hotels will exchange currency or travelers cheques at reasonable rates.

    It is not possible to obtain Kenya Shillings outside of the country, and it is illegal to export more than a small amount. Many items or services are priced and paid for in US dollars, so do not convert more funds into the local currency than you need for incidental expenses.

    Credit cards are accepted at an increasing number of establishments in Kenya, but not everywhere. It is not generally possible to obtain cash on a credit card in Kenya, so it is recommended that visitors carry sufficient funds in the form of travelers cheques.

    You should take most of your money in travelers cheques from a well known company such as American Express or Thomas Cook. US Dollars or Pounds Sterling are recommended. It is advisable to carry some US cash dollars in small denominations. Well known credit cards such as Visa, Mastercard and American Express are accepted at many hotels and tourist shops.   Back to Top



    Souvenirs

    Wood Carvings are plentiful throughout the continent and range in price from a few dollars to several hundred dollars, especially the now famous Makonde carvings, originating from Tanzania. Spears and shields are thrust at every tourist. Local handicrafts, bead work and screen printed fabrics are common.   Back to Top



    Insurance

    Big Five Tours and Safaris requires that all clients arrange personal travel insurance to cover their medical, property and other personal risks for the duration of their safari. Advice on policies or actual cover can be arranged if required.   Back to Top



    Do's & Dont's

    Do:

  • Do wear muted or neutral colors, such as khaki, tan or beige.
  • Do move slowly and fluidly in the vehicle minimizing sudden movements.
  • Do encourage your driver to move the vehicle as little as possible and to drive slowly, respecting the personal space of animals.
  • Do encourage your driver to turn off the engine in the presence of animals and not to rev the engine when starting, or to attract the attention of animals.
  • Do refrain from smoking.
  • Do encourage other travelers who are not behaving appropriately to change their behavior.
  • Do avoid walking after 6:00 pm in the city. It is preferable to take a taxi.
  • Do drink mineral water or bottled water.

    Don't:

  • Don’t wear bright colored or high-contrast clothing.
  • Don’t wave your arms.
  • Don’t throw anything out of the vehicle.
  • Don’t speak above a whisper.
  • Don’t yell at the animals.
  • Don’t pound hands your on the side of the vehicles or clap your hands in order to get the attention of or scare the animals.
  • Don’t feed the animals.
  • Don’t leave any valuables in the vehicle or in your hotel room. Keep them in the safety deposit at the Hotel, Lodge or Camp.
  • Don’t wear expensive jewelery during the day in the city.
  • Don’t drink tap water.
  • Don’t photograph the tribes. If photos are required, seek your driver’s advice.
  • Don’t carry excess baggage as only 15 kgs are allowed in scheduled and charter flights.
  • Don’t sound the horn or play radio/cassettes while in the park.   Back to Top



    Mileage & Times

    AMBOSELI TO ARUSHA   190 Km - 03:00 Hrs
    AMBOSELI TO NGORONGORO   350 Km - 06:00 Hrs
    ARK TO LAKE NAKURU   200 Km - 03:00 Hrs
    ARK TO SWEETWATERS   80 Km - 01:30 Hrs
    ARUSHA TO NAIROBI   300 Km - 05:00 Hrs
    LAKE MANYARA TO ARUSHA   140 Km - 03:00 Hrs
    LAKE NAKURU TO MASAI MARA   300 Km - 05:30 Hrs
    MASAI MARA TO NAIROBI   270 Km - 05:00 Hrs
    MOUNT KENYA SAFARI CLUB TO LAKE NAKURU   200 Km - 03:30 Hrs
    MOUNT KENYA SAFARI CLUB TO SAMBURU   160 Km - 03:00 Hrs
    NAIROBI TO MOUNT KENYA SAFARI CLUB   240 Km - 03:30 Hrs
    NAIROBI TO KILAGUNI   280 Km - 04:00 Hrs
    NAIROBI TO MOMBASA   520 Km - 07:00 Hrs
    NAIROBI TO NAIVASHA   110 Km - 01:30 Hrs
    NAIROBI TO SALTLICK LODGE   380 Km - 05:00 Hrs
    NAIROBI TO AMBOSELI   270 Km - 04:00 Hrs
    NAIROBI TO ARK / TREETOPS   200 Km - 02:30 Hrs
    NAIROBI TO LAKE BARINGO   280 Km - 04:00 Hrs
    NAIROBI TO LAKE NAKURU   180 Km - 02:30 Hrs
    NAIROBI TO NAMANGA BORDER   180 Km - 02:30 Hrs
    LAKE NAKURU TO SWEETWATERS   240 Km - 03:00 Hrs
    NGORONGORO TO LAKE MANYARA   70 Km - 02:00 Hrs
    NGORONGORO TO SERENGETI   250 Km - 04:00 Hrs
    SERENGETI TO LAKE MANYARA   300 Km - 05:30 Hrs
    SWEETWATERS TO MOUNT KENYA SAFARI CLUB   60 Km - 01:30 Hrs
    SWEETWATERS TO LAKE NAKURU   210 Km - 03:00 Hrs

    All above are approximate kilometers and times and are based according to different types of road and weather conditions.   Back to Top



    Liability & Responsibility:

    Big Fives Tours & Safaris, Ltd. and associated companies make arrangements for hotel/lodge accommodations, for transport and conveyance by whatever means, as agents for passengers on the conditions that they will not be liable for any injury, damage, loss, accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle, or through the acts or defaults of any company or person engaged in conveying the passenger or in carrying out the arrangements of the tours, or otherwise in connection therewith, or of any hotel/lodge proprietary or servant.

    Big Fives Tours & Safaris, Ltd. and associated companies accept no responsibility for losses or additional expenses due to delays or changes, in train, steamer, motor, air or other services, sickness, weather, strikes, civil disturbances, war, quarantine or other cause. All such losses or expenses will have to be borne by the passenger.

    Such conveyance, etc., is subject to the laws of the country in which the tour takes place, and all claims are subject only to the jurisdiction of the courts of the country in which the cause of action arises.

    Big Fives Tours & Safaris, Ltd. reserves the right to employ subcontractors to carry out all or part of the services provided.

    Baggage and personal effects are carried at owner's risk, and clients are cautioned against the risk of leaving them unattended.


    It is in our mutual interest that you are aware, before you instruct us to make firm reservations, that safari lodges and certain hotels in East Africa impose conditions which, in general terms, are as described below:

  • Baggage is restricted to one reasonably sized piece of luggage, plus hand baggage and cameras, while on safari.
  • Baggage and personal effects are at owner's risk throughout the safari. Baggage insurance is advisable.
  • At tree hotels (with the exception of Mountain Lodge) only a small overnight case is permitted; other baggage is stored at the hotel base camp.
  • Children of seven years and younger are not permitted at tree hotels. At Mount Kenya Safari Club, children under 10 years are not allowed to dine in the main dining room.
  • Hotel and lodge check-out is 10:00am. Optional day rooms (up to 6:00pm) are available at an additional cost subject to availability.
  • It is recommended that personal baggage and trip cancellation insurance be purchased prior to travel.
  • In order to secure best available ground services, a deposit equivalent to 20% of the tour price is required at the time of booking. Additional payments are required prior to the start of the safari, with full payment no less than 21 days prior to the safari.   Back to Top



    Terms & Conditions:

      Rates:
      All prices are normally net unless otherwise specified. All prices are subject to change due only to unavoidable circumstances.

      Payment:
      A deposit of 20% of the quoted price is required upon booking. The balance must reach us in Nairobi not less than 21 days prior to the commencement of the tour. In cases where the booking is made 21 days before the commencement of the tour, full payment must accompany your requirements.

      Alterations to Tours:
      Big Five Tours & Safaris, Ltd., in its absolute discretion, reserves the right to alter any route or other arrangements, offer substitutes, or to completely cancel the whole or any portion of a tour, should conditions necessitate. The right is also reserved to decline the acceptance of any person as a member of any tour should the presence of that person be prejudicial to the good conduct of the tour or be contrary to the prevailing laws of Kenya.

      Cancellation/No Show Fees
      (Conditions imposed by Safari Lodges and Hotels)
      Certain safari lodges, hotels, railway and other carriers charge cancellation or no show fees depending upon the length of notice given. These fees and any other expenses will be charged in accordance with the costs incurred by our company.

      Refunds:
      In the event of the receipt of notice of a total conciliation 40 or more days prior to the commencement of a tour, a full refund will be made, less the following:          

  • Cancellation fees imposed by lodges, hotels, transportations, etc.          
  • Any disbursement and administration expenses incurred by us.          
  • If notice of the cancellation is received less than 4 days prior to the commencement of the tour, the right is reserved to retain full payment.

      Cancellation Charges:
      Cancellations must be received in writing and charges are assessed depending on the number of days prior to the start of the tour that notice of cancellation is received, as follows:
             

  • 40-60 days -- full refund, less US $50.00 per person administrative fees.          
  • 15-40 days -- 25% of total tour price.          
  • 4-14 days -- 35% of total tour price.          
  • Under 4 days -- No refund.

    Due to the local traveling conditions (such as the unavailability of accommodation and weather) the order of the itinerary may be altered. Big Five Tours & Safaris, Ltd. Reserves the right to withdraw a safari or any part thereof and to make alterations in the itinerary of any safari.   Back to Top

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